Welcome to Abacus Learning Academy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and educational services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We collect several types of information to provide and improve our services:

Personal Information

Information you provide directly to us when you:

• Create an account or register for our services
• Enroll in courses or purchase subscriptions
• Contact our support team
• Participate in surveys or feedback forms
• Subscribe to our newsletter

Data Type	Examples	Purpose
Contact Information	Name, email address, phone number	Account creation, communication, support
Profile Information	Age, grade level, learning preferences	Personalized learning experience
Payment Information	Billing address, payment method details	Processing payments and subscriptions
Educational Data	Progress, scores, completed lessons	Tracking progress, providing feedback

Automatically Collected Information

When you use our services, we automatically collect certain information:

• Device information (type, operating system, browser)
• Usage data (pages visited, time spent, features used)
• IP address and location data
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information from:

• Social media platforms (if you choose to connect your accounts)
• Payment processors
• Analytics providers
• Marketing partners (with your consent)

We use the information we collect for various purposes:

Service Provision

• Create and manage your account
• Provide access to courses and learning materials
• Process payments and manage subscriptions
• Track your learning progress and provide feedback
• Customize your learning experience

Communication

• Send important service updates and notifications
• Respond to your inquiries and provide support
• Send educational content and newsletters (with consent)
• Notify you about new features or courses

Improvement and Analytics

• Analyze usage patterns to improve our services
• Conduct research to enhance learning outcomes
• Develop new features and educational content
• Monitor and ensure platform security

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Cloud hosting and storage providers
• Payment processing companies
• Email and communication services
• Analytics and performance monitoring tools
• Customer support platforms

Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the safety of users or the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

With Your Consent

We may share your information with third parties when you give us explicit consent to do so, such as:

• Sharing progress reports with parents or guardians
• Participating in educational research studies
• Connecting with social media platforms

We implement comprehensive security measures to protect your personal information:

You have several rights regarding your personal information:

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section. We will respond to your request within 30 days and may ask you to verify your identity before processing your request.

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services through analytics

We use cookies and similar technologies to enhance your experience on our platform:

Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic website functionality	Session
Performance Cookies	Help us understand how visitors use our site	Up to 2 years
Functional Cookies	Remember your preferences and settings	Up to 1 year
Marketing Cookies	Deliver relevant advertisements	Up to 1 year

Managing Cookies

You can control cookies through your browser settings:

• Block all cookies
• Accept only first-party cookies
• Delete existing cookies
• Receive notifications when cookies are set

We are committed to protecting the privacy of children who use our services:

COPPA Compliance

Our services comply with the Children’s Online Privacy Protection Act (COPPA). For children under 13:

• We require verifiable parental consent before collecting personal information
• Parents can review, modify, or delete their child’s information
• We limit data collection to what is necessary for educational purposes
• We do not allow children to publicly post personal information

Parental Rights

Parents and guardians have the right to:

• Review their child’s personal information
• Request deletion of their child’s account
• Refuse further collection of their child’s information
• Receive notifications about our privacy practices

Educational Purpose

We collect and use children’s information solely for educational purposes, including:

• Providing personalized learning experiences
• Tracking educational progress
• Ensuring platform safety and security
• Communicating with parents about their child’s progress

We serve users worldwide and comply with applicable international privacy laws:

GDPR Compliance (European Users)

For users in the European Economic Area, we comply with the General Data Protection Regulation (GDPR):

• Lawful basis for processing personal data
• Enhanced rights for data subjects
• Data protection by design and default
• Appointment of a Data Protection Officer

Data Transfers

When we transfer personal data internationally, we ensure adequate protection through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Local Representatives

We have appointed local representatives in key jurisdictions to handle privacy-related inquiries and ensure compliance with local laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws:

Notification of Changes

• We will post the updated policy on our website
• We will update the “Last Updated” date
• For significant changes, we will provide additional notice via email
• We may require your consent for material changes

Your Continued Use

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, please discontinue using our services.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Response Time

We will respond to your privacy-related inquiries within 30 days. For urgent matters, please call our privacy hotline for immediate assistance.