Privacy Policy

We are committed to protecting your privacy and personal information

Last Updated: December 15, 2024

1. Introduction

My Abacus Class ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online educational platform and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Enroll in our courses
  • Contact our support team
  • Participate in surveys or promotions
  • Subscribe to our newsletter

2.2 Automatically Collected Information

When you use our platform, we automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the platform
  • Learning progress and performance data

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our educational services
  • Processing transactions and managing subscriptions
  • Personalizing your learning experience
  • Tracking learning progress and generating reports
  • Communicating with you about our services
  • Improving our platform and developing new features
  • Complying with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you, including:

  • Payment processors
  • Email service providers
  • Analytics services
  • Customer support tools

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security audits
  • Access controls and employee training

6. Children's Privacy

Our services are designed for users of all ages, including children. When collecting information from children under 13, we obtain verifiable parental consent and take additional measures to protect children's privacy in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Maintain security and prevent fraud

8. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Objection to processing
  • Data portability
  • Withdrawal of consent

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are subject to appropriate safeguards and comply with applicable data protection laws.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: privacy@myabacusclass.com
  • Address: My Abacus Class Academy, Singapore
  • Phone: +1 (555) 123-MATH